Privacy Policy

This Privacy Policy ("Policy") describes how Mod Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, retains, and protects information about you when you visit our website at pizzas-mods.rest (the "Website"), place orders, use our services, or otherwise interact with us. Please read this Policy carefully before using our Website or submitting any personal information to us.

By accessing or using our Website, placing an order, creating an account, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue use of our Website and services immediately.

This Privacy Policy is governed by and construed in accordance with the laws of the United States of America, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Children's Online Privacy Protection Act (COPPA), the CAN-SPAM Act, and the Federal Trade Commission Act (FTC Act). Where applicable, additional state privacy laws may also apply to residents of those states.

1. About Us and How to Contact Us

Mod Pizza operates the website pizzas-mods.rest and provides food-related services, including online ordering, delivery coordination, promotional communications, and customer support. We are committed to protecting your privacy and handling your personal data with transparency, integrity, and responsibility.

For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us using the details below:

We encourage you to contact us first if you have any privacy-related concerns. We will do our best to address your inquiry within a reasonable timeframe and no later than forty-five (45) days from the date of receipt of your request, as required by applicable law.

2. Scope of This Policy

This Privacy Policy applies to all users of our Website and services, including visitors who browse without creating an account, registered account holders, individuals who place orders online, subscribers to our newsletter or promotional communications, and anyone who contacts us through our online forms, email, or other communication channels.

This Policy does not apply to third-party websites, platforms, services, or applications that may be linked from our Website. We are not responsible for the privacy practices of such third parties and encourage you to review their respective privacy policies independently.

3. Information We Collect

We collect various categories of information from and about you, depending on how you interact with our Website and services. The types of information we may collect include:

3.1 Personal Information You Provide Directly

When you voluntarily provide information to us — such as when creating an account, placing an order, subscribing to communications, or contacting customer support — we may collect:

• Identity Information: Your full name, username, or similar identifiers.
• Contact Information: Email address, telephone number, billing address, and delivery address.
• Account Credentials: Username and hashed password for account access.
• Payment Information: Credit or debit card numbers, expiration dates, billing details, and other financial data necessary to process your transactions. Note: Payment card data is processed by PCI-DSS-compliant payment processors and is not stored directly on our servers.
• Order Information: Details of your food orders, including items selected, order history, special instructions, dietary preferences, and delivery details.
• Communication Records: Any messages, feedback, reviews, survey responses, or support inquiries you submit to us.
• Marketing Preferences: Your preferences regarding receiving marketing communications from us, including subscription and unsubscribe records.

3.2 Information Collected Automatically

When you visit our Website, we and our service providers automatically collect certain technical and usage information through cookies, web beacons, pixels, log files, and similar tracking technologies. This information may include:

• Device Information: Device type, operating system, browser type and version, device identifiers, screen resolution, and language settings.
• Usage Data: Pages visited, links clicked, time spent on pages, referring URLs, exit pages, and the date and time of your visit.
• IP Address: Your Internet Protocol (IP) address, which may be used to determine your approximate geographic location (city or region level).
• Cookie Data: Information stored through cookies and similar tracking technologies as described in Section 9 of this Policy.
• Log Data: Server log files that record interactions with our Website, including error reports, performance data, and access records.

3.3 Information From Third Parties

We may also receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account or log in using a third-party authentication service, we may receive profile information such as your name, email address, and profile picture, in accordance with the permissions you have granted on that platform.
• Analytics Providers: Aggregated or anonymized data from analytics services such as Google Analytics that help us understand how users interact with our Website.
• Payment Processors: Transaction confirmation data and fraud prevention signals from payment service providers.
• Advertising Partners: Information about your interactions with our advertisements on third-party platforms, such as click-through data and conversion tracking.

3.4 Inferences and Derived Data

Based on the information we collect, we may draw inferences about your preferences, interests, and behaviors to create a profile of you for the purpose of personalizing your experience and improving our services. For example, we may infer your favorite pizza toppings or preferred ordering times based on your order history.

4. How We Use Your Information

We use the information we collect for a variety of purposes, all of which are grounded in legitimate business needs and/or your consent. These purposes include:

4.1 Providing and Managing Services

• Processing and fulfilling your food orders, including coordinating delivery or pickup.
• Creating and managing your account on our Website.
• Processing payments and preventing fraudulent transactions.
• Sending you order confirmations, receipts, and status updates.
• Providing customer support and responding to your inquiries, complaints, and requests.

4.2 Personalization and User Experience

• Personalizing your experience on our Website, including recommending menu items based on your previous orders.
• Remembering your preferences, saved addresses, and account settings.
• Improving website navigation and content layout based on how users interact with our platform.

4.3 Analytics and Performance Improvement

• Analyzing how users interact with our Website to identify areas for improvement.
• Monitoring Website performance, identifying bugs, and troubleshooting technical issues.
• Conducting research and analysis to develop new features, products, and services.

4.4 Marketing and Communications

• Sending you promotional emails, newsletters, special offers, and discount notifications about our food products and services, where you have consented or where permitted by applicable law.
• Personalizing marketing communications based on your order history, preferences, and inferred interests.
• Serving targeted advertisements on our Website and third-party platforms.
• Conducting loyalty programs and promotional campaigns.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].

4.5 Legal Compliance and Safety

• Complying with applicable federal and state laws, regulations, and legal obligations.
• Responding to lawful requests from law enforcement agencies, government authorities, or courts.
• Protecting the rights, property, and safety of Mod Pizza, our users, employees, and the public.
• Detecting, preventing, and addressing fraud, abuse, security incidents, and other harmful activities.
• Enforcing our Terms of Service and other applicable agreements.

5. Legal Basis for Processing (Applicable Law)

While the United States does not have a single comprehensive federal privacy law equivalent to the GDPR, we are committed to processing your personal information responsibly and transparently. Our processing activities are supported by the following legal bases:

• Contractual Necessity: Processing necessary to fulfill an order you have placed or to provide services you have requested.
• Legitimate Interests: Processing for our legitimate business interests, such as improving our services, fraud prevention, and marketing to existing customers, provided such interests are not overridden by your rights.
• Consent: Where you have given us explicit consent, such as subscribing to our newsletter or enabling non-essential cookies.
• Legal Obligation: Processing required to comply with applicable federal or state law, regulatory requirements, or legal process.

6. Sharing Your Information With Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information with trusted third parties in the following circumstances:

6.1 Service Providers and Business Partners

We engage third-party companies and individuals to perform services on our behalf, such as payment processing, website hosting, email delivery, analytics, customer support, and marketing. These service providers are permitted to access your information only as necessary to perform their contracted functions and are required to protect your data in accordance with applicable law and contractual obligations.

6.2 Delivery and Logistics Partners

To fulfill your food orders, we may share your name, delivery address, phone number, and order details with our delivery partners or third-party logistics providers.

6.3 Analytics and Advertising Partners

We may share or make available certain usage data, device identifiers, and cookie-based information with analytics providers (such as Google Analytics) and advertising networks (such as Google Ads or Meta Ads) to analyze Website traffic and deliver targeted advertisements. This type of sharing may constitute a "sale" or "sharing" of personal information under the CCPA/CPRA. California residents have the right to opt out of such sharing. See Section 11 for details.

6.4 Legal Requirements and Law Enforcement

We may disclose your information when required to do so by law or in response to valid legal process, including subpoenas, court orders, or government investigations. We may also disclose information to protect our legal rights, enforce our policies, investigate suspected fraud, or respond to emergency situations involving the safety of any person.

6.5 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email and/or a prominent notice on our Website if such a transfer occurs and your rights are materially affected.

6.6 With Your Consent

We may share your information with other third parties when you have given us your explicit consent to do so.

7. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology to encrypt data transmitted between your browser and our servers.
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis and governed by role-based access controls.
• Payment Security: Payment card information is processed through PCI-DSS-compliant payment processors. We do not store full card numbers on our systems.
• Regular Security Assessments: We conduct periodic reviews and assessments of our security practices and infrastructure.
• Employee Training: Our staff receive regular training on data protection practices and the importance of safeguarding personal information.
• Incident Response: We maintain a data breach response plan and will notify affected individuals and relevant authorities as required by applicable law in the event of a security incident.

Despite our efforts, no security system is completely impenetrable. We cannot guarantee the absolute security of your information. You are also responsible for keeping your account credentials confidential and notifying us immediately if you suspect unauthorized access to your account.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention principles are as follows:

When your personal information is no longer needed, we will securely delete, destroy, or anonymize it in accordance with our data retention and disposal procedures.

9. Cookies and Tracking Technologies

Our Website uses cookies, web beacons, pixels, and similar tracking technologies to enhance your user experience, analyze traffic, and deliver personalized content and advertisements. Cookies are small text files stored on your device by your browser when you visit a website.

9.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of our Website and cannot be disabled. They enable core functions such as user authentication, shopping cart functionality, and session management.
• Performance and Analytics Cookies: These cookies collect information about how users interact with our Website, including which pages are visited most frequently and any error messages encountered. This data helps us improve Website performance.
• Functionality Cookies: These cookies allow our Website to remember your preferences (such as saved delivery addresses, language settings, or previously viewed items) and provide enhanced, personalized features.
• Targeting and Advertising Cookies: These cookies track your browsing activity on our Website and across the web to deliver advertisements that are relevant to your interests. They may be set by us or by our advertising partners.

9.2 Managing Your Cookie Preferences

You can manage or withdraw your consent to non-essential cookies at any time through your browser settings or by using the cookie preference controls available on our Website. Please note that disabling certain cookies may affect the functionality of our Website and your user experience.

For detailed information about the specific cookies we use, their purposes, and their retention periods, please refer to our Cookie Policy, which is available on our Website.

10. Children's Privacy

Our Website and services are intended exclusively for individuals who are eighteen (18) years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 18. Our online ordering and account registration services are not directed at minors.

In compliance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq., we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent.

If you are a parent or guardian and believe that your child under 18 has provided personal information to us without your knowledge or consent, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete such information from our records.

If we become aware that we have inadvertently collected personal information from a child under 13 without appropriate consent, we will delete that information as quickly as possible.

11. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights as required by applicable law.

11.1 Rights for All Users

• Right to Access: You have the right to request information about the categories and specific pieces of personal data we hold about you.
• Right to Correction: You have the right to request that we correct inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (such as legal retention obligations).
• Right to Opt Out of Marketing: You may opt out of receiving promotional communications from us at any time by clicking the unsubscribe link in our emails or contacting us at [email protected].

11.2 California Residents — CCPA/CPRA Rights

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA) (Civil Code § 1798.100 et seq.):

• Right to Know: You have the right to know what personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties to whom we disclose your information.
• Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. To exercise this right, please contact us at [email protected] or use our "Do Not Sell or Share My Personal Information" mechanism on our Website.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to purposes strictly necessary to provide the services you requested.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge you different prices, or provide a different level of service based solely on your exercise of these rights.
• Right to Data Portability: You have the right to receive a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.

To submit a verifiable consumer request under the CCPA/CPRA, please contact us at [email protected]. We will respond to your request within forty-five (45) days. If we need more time, we will notify you of the extension and the reason for it. You may designate an authorized agent to submit a request on your behalf, in which case we may require proof of the agent's authorization.

11.3 Rights Under Other State Privacy Laws

Residents of other states, including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), and others with enacted privacy legislation, may also have rights to access, correct, delete, and opt out of certain uses of their personal information. We will honor such rights in accordance with applicable law. Please contact us at [email protected] to submit any such request.

11.4 How to Exercise Your Rights

To exercise any of the rights described in this section, please submit a request by:

• Emailing us at: [email protected]
• Visiting our Website at: pizzas-mods.rest

We may need to verify your identity before processing your request to ensure the security of your data. Verification may require you to confirm your email address, account details, or other identifying information.

12. International Data Transfers

Mod Pizza is based in the United States and our primary data processing activities occur within the United States. However, some of our third-party service providers and business partners may be located in, or process data in, countries outside of the United States.

If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our Website and providing us with your personal information, you acknowledge and consent to such transfer, storage, and processing.

We take steps to ensure that any international transfers of personal data are conducted in compliance with applicable law and with appropriate safeguards in place to protect your information, including contractual agreements with third-party processors that incorporate data protection obligations.

13. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not operated or controlled by Mod Pizza. These include, but are not limited to, social media platforms, payment processors, and partner services. This Privacy Policy does not apply to such third-party services, and we are not responsible for the privacy practices of those third parties.

We strongly encourage you to review the privacy policies of any third-party websites or services you visit through links on our Website. The inclusion of a link on our Website does not constitute our endorsement of the linked site or service.

14. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. As of the effective date of this Policy, there is no universally accepted standard for how websites should respond to DNT signals. Our Website does not currently respond to DNT signals in a standardized manner.

However, you may use the cookie management tools described in Section 9 to control tracking technologies used on our Website. California residents may also utilize the Global Privacy Control (GPC) signal as a valid opt-out request under the CPRA.

15. How to File a Complaint

If you believe that we have not handled your personal information in accordance with applicable law or this Privacy Policy, we encourage you to contact us first so that we can attempt to resolve the matter:

• Email: [email protected]
• Website: pizzas-mods.rest

We take all privacy complaints seriously and will investigate and respond to your complaint in a timely manner.

If you are not satisfied with our response, or if you believe we are processing your personal data unlawfully, you may have the right to lodge a complaint with a relevant regulatory authority. In the United States, the following agencies may be relevant depending on the nature of your complaint:

• Federal Trade Commission (FTC): The FTC enforces consumer protection laws, including the FTC Act, which prohibits unfair or deceptive acts or practices in commerce. You may file a complaint at www.ftc.gov/complaint.
• California Privacy Protection Agency (CPPA): California residents may file complaints with the California Privacy Protection Agency regarding violations of the CCPA/CPRA. More information is available at cppa.ca.gov.
• State Attorney General: Residents of various states may also contact their state Attorney General's office regarding consumer privacy concerns.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When we make material changes to this Policy, we will:

• Update the "Last Updated" date at the top of this Policy;
• Post the revised Policy on our Website at pizzas-mods.rest; and
• Where required by law or deemed appropriate, notify you by email or through a prominent notice on our Website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of our Website and services following the posting of any changes constitutes your acceptance of those changes.

17. Specific Disclosures for California Residents

The following table summarizes the categories of personal information we collect, our sources of that information, our purposes for collecting it, and the categories of third parties with whom we share it, as required by the CCPA/CPRA:

18. Entire Agreement

This Privacy Policy, together with our Terms of Service and Cookie Policy, constitutes the entire agreement between Mod Pizza and you with respect to the collection, use, and protection of your personal information in connection with our Website and services. This Policy supersedes all prior versions and agreements relating to the same subject matter.

This Privacy Policy was last updated on April 26, 2026, and is effective as of the same date.